IAEBP Privacy Policy

Last updated: June 2026

Who We Are

The International Association of Evidence Based Psychotherapy (IAEBP) is committed to protecting your privacy and handling your personal information in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this Privacy Policy or how we process your personal information, please contact us at:

Email: info@iaebp.com

What Information Do We Collect?

We receive, collect and store information that you provide to us through our website or by corresponding with us.

Depending on how you use our website or services, this may include:

Your name, postal address, email address and telephone number.
Login credentials, including your username and encrypted password.
Membership information and account details, including professional qualifications, declarations relating to professional conduct and, where required as part of the membership application or renewal process, copies of Disclosure and Barring Service (DBS) certificates or equivalent criminal record checks.
Payment information required to process membership subscriptions and purchases. Payment card details are processed securely by our payment service provider and are not stored by IAEBP.
Communications you send to us, including enquiries submitted through our contact form.
Information provided through complaints or feedback forms, including any supporting documents you choose to submit.
Comments, reviews, survey responses and other information you voluntarily provide.

We also automatically collect certain technical information when you visit our website, including:

Internet Protocol (IP) address.
Browser type and device information.
Session information, including page response times, pages visited, length of visits, page interactions and navigation paths.
Cookie and similar technology data (please see our Cookie Policy).

How Do We Collect Information?

We collect information when you:

create a member account;
apply for or renew membership;
pay a membership subscription or purchase services;
complete a contact, feedback or complaints form;
subscribe to newsletters or updates;
communicate with us by email, telephone or post; or
browse our website.

Why Do We Collect Personal Information?

We collect personal information to:

administer membership accounts and subscriptions;
provide and operate our services;
respond to enquiries, feedback and complaints;
provide customer support;
process payments securely;
communicate with members and website users regarding their accounts or our services;
send service-related notices and, where appropriate, marketing communications (which you may opt out of);
improve our website, services and member experience through aggregated statistical information; and
comply with our legal and regulatory obligations.

Where required by law, we rely on appropriate lawful bases under UK GDPR, including the performance of a contract, compliance with legal obligations, our legitimate interests, or your consent.

Criminal Record Information and DBS Checks

As part of the membership application and renewal process, IAEBP may request a copy of your Disclosure and Barring Service (DBS) certificate, or an equivalent criminal record check where appropriate, together with declarations relating to criminal convictions, cautions, professional disciplinary findings or ongoing investigations.

We collect and process this information only where it is necessary to assess eligibility for membership, help safeguard the public, uphold professional standards, investigate complaints or fitness to practise concerns, or comply with our legal and regulatory obligations.

Criminal record information is treated as strictly confidential. Access is restricted to authorised individuals who require it for these purposes, and we take appropriate technical and organisational measures to protect it. DBS certificates and related information are retained only for as long as necessary to complete the relevant membership, safeguarding or complaints process, or where a longer retention period is required by law or is necessary in connection with legal proceedings or regulatory investigations.

How Do We Store, Use, Share and Disclose Your Information?

Our website is hosted on the Wix.com platform. Wix provides the online platform that enables us to manage memberships, process subscriptions and provide our services.

Your information may be stored through Wix's secure data storage, databases and applications. Wix stores data on secure servers protected by appropriate technical and organisational security measures.

Payment transactions are processed through secure payment gateways provided by Wix and its authorised payment partners. These providers comply with the Payment Card Industry Data Security Standard (PCI-DSS), helping to ensure the secure handling of payment card information.

We may share your information where necessary with trusted service providers who help us operate our website and services, or where required by law. We do not sell your personal information.

How Do We Communicate With You?

We may contact you by email, telephone, text message or post to:

administer your membership;
respond to enquiries or complaints;
provide customer support;
notify you about changes to our services;
process payments or renewals;
send service-related communications; or
where you have agreed, provide information about IAEBP services, events or other relevant updates.

You may opt out of marketing communications at any time.

Cookies

We use cookies and similar technologies to improve your experience, remember your preferences, analyse website usage and support the operation of our website.

For more information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

How Long Do We Keep Your Information?

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including meeting legal, accounting and regulatory obligations. Different categories of information may be retained for different periods depending on the nature of the information and the purpose for which it was collected.

Your Rights

Under UK data protection law, you have rights regarding your personal information. These include the right to:

request access to your personal information;
request correction of inaccurate information;
request deletion of your information where appropriate;
request restriction of processing;
object to certain processing;
request transfer of your information where applicable; and
withdraw consent where processing is based on your consent.

To exercise any of these rights, please contact us at info@iaebp.com.

If you are unhappy with how we have handled your personal information, you also have the right to complain to the Information Commissioner's Office (ICO).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page and will take effect from the date they are posted. Where significant changes are made, we will take reasonable steps to notify users.

Contact Us

If you would like to access, correct, update or request deletion of your personal information, or if you have any questions about this Privacy Policy, please contact us at:

Email: info@iaebp.com